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Our Policies

Reservation Policy

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 Appointments are commitments made by both therapist and client. Please arrive on time for your appointment. If this is your first visit with us, give ample time to find our location.  Appointment times are reserved for a specific time allowance. If arriving late for an appointment, your session will still end at the schedule time and will still be charged for the full service. 

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Please respect our time and our clients time who may be scheduled directly after your session.

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Cancellation Policy

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 A 24-hour advance notice is required if you need to cancel your massage appointment.  This allows the opportunity for another client to schedule in that time frame. Anyone who fails to show up for a scheduled appointment or give a 24 hour notice, will be required to pay the full amount of the service before being able to schedule another session.

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Payments

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All major credit cards and cash are acceptable forms of payment. Payment is due when services are rendered. All sales are final,  we do not offer refunds. Our pricing is non-negotiable. Certain times of the year, we may offer massage packages. These packages are non-refundable, they can be shared with friends and family upon your approval. Packages may not be divided into multiple treatments (ex. an one hour massage split into two 30 minute sessions).

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Professional Boundaries

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A Touch of Sole Barefoot Massage P.L.L.C projects a professional image and upholds the highest standards of professionalism. We are committed to provide the highest quality of massage therapy to those who seek our professional service. Draping is MANDATORY.

 

A Touch of Sole Barefoot Massage P.L.L.C. has the right to refuse clients for any reason or end a client relationship based on some of the following reasons.

 

  • Inappropriate behavior.

  • Asking for services that are not in our scope of practice.

  • Routinely showing up late for appointments or cancelling last minute.

  • Poor hygiene

 

If at any time, we feel a client relationship is not a good fit or no longer able to accommodate your needs, we will inform you of this and refer you to another business.

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